This informational item appears under the non-default settings tab of the Exchange BPA. This happens when you customize the generation of SMTP addresses. The alert is not dangerous, and you can safely ignore it.

BPA

BPA

Let’s see what setting is causing this alert, make sure it is configured correctly, and describe what the setting is doing.

Open up Exchange Management Console and then drill down to organization Config>Hub Transport>E-Mail Address Policies. In my Exchange, I have 2 policies. In a default setup, there will only be one policy (Default Policy), and you will not get this BPA error.

Policies

Policies

Let’s explore my added setting,and what it does. I double-click my added policy which is called Windows SBS Email Address Policy. Alternately, if you are creating an additional policy you would click New Email Address Policy in the right menu.

The first page is the name of your policy. This is merely for tracking- name it whatever you want. Under that is the scope of the policy. You can set up policies to apply to only certain aspects of your AD. Mine is set to All Recipient Types (Including user account, room, contact, and equipment addresses).

Introduction

Introduction

You can further apply conditions. I do not use any but here is a scenario. You have two departments in your company: Sales and Shipping. You have two-handled email domains and they are user@salescompany.com and user@shippingcompany.com. Now when you add a new user to Exchange, you would set the conditions to identify the user’s department. If the user was in Shipping, it would automatically generate the address of username@shippingcompany.com.

Conditions

Conditions

This would be a waste of time for a small company such as mine that uses one AD container for all departments, but in larger companies this can be valuable- imagine managing email addresses manually when working with 10,000 users over the span of several companies, locations, and departments.

The next page is Email Address Policies- this is where you tell Exchange how to formulate the email addresses. I have mine set to %g.%s@company.org. The %g and %s are variables that the AD uses to identify item characteristics, in this case first and last name. When I add a user John Doe, it generates an email address John.Doe@company.com.

Policy

Policy

I could have edited the default policy which would have given me no warning, but I try to never edit defaults. In this case, if there was an error with this portion of Exchange I could delete or disable the policy without affecting email generation.

Another default setting in Exchange is under the email address tab of a users properties. Near the bottom there is a box ticked that says Automatically update email address based on recipient email address policy. If this box is ticked, changes here will affect email addresses. So get this setting right, and the addresses will be right as well.

User Properties

User Properties

Half way down this page is a table of variables and what they mean. If you are an AD guru, I am certain you can also use custom AD attributes in generation.

On the next page, set your time frame- I set mine to immediately. Let Exchange process the command and apply this to your selected recipients, and you are done.

Schedule

Schedule

You will notice the rule having a priority of 1, while the default has a priority of Lowest: This means that the new or other policy is applied before/instead of  default.

If you have problems with this policy, simply remove it.

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