The power failed on my server last night. It rebooted just fine, with no errors, except for one. Windows Server Update Services reported two errors.

Event ID 364, 10032

Event ID 364, 10032

The first was event id 364:

Event ID 364

Event ID 364

The second event id was 10032:

Event ID 10032

Event ID 10032

Microsoft states that this is the Background Intelligent Transfer Service not starting which is causing the errors. A good way to check it is to restart the services and then check the event log again.

Make a note of the time of your last event with the id of 364 or 10032. Go to Start>Administrative Tools>Services.

Make sure the Background Intelligent Transfer Service is set to automatic. Right click it and select restart.

BITS Service

BITS Service

Do the same thing for Windows Update Services.

WSUS Service

WSUS Service

They should both restart with no problems.

Now go to your WSUS 3.0 console and Synchronize Now. This is found in Start>Administrative Tools> Windows Server Update Services.

WSUS Console

WSUS Console

Now open a command prompt by clicking Start>Run, and then typing cmd.

In the command window navigate to your Tools folder in the Update Services directory. Mine is on the C partition at:

cd c:\program files\update services\tools\

This is the default.

Type this command: wsusutil checkhealth

Command Prompt

Command Prompt

Now open up the event log and check for new event id’s 10032 under the Application Log. If there are none it was a transient error and the issue is resolved.

If the event still persists, then it is most likely a Windows Defender file that is stuck, according to Bradley, a MSMVP blogger for the SBS Diva, located here. You can decline the update and it will stop the error. though I do not suggest declining important security updates, the Windows Defender will function fine without this update.

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