My Tiny OfficeThis blog is designed for beginner to mid level administrators who have questions and issues about SBS 2003-2008. You will not find the same content here as on the blogs of the 10 year-long admins who know how to C:\Format ActiveDirectory. That is not to say you wont find useful information here- perhaps you might see something that a lifelong admin might overlook, such as setting up simple DNS for your intranet, or moving content around in Sharepoint. Thanks for taking the time to read the first paragraph, I appreciate your interest!

Small Business Server 2008 is the platform on which I run my network. It supports 15 workstations, with 35 remote workers. While Microsoft and even myself do not recommend running all of these services out of one box, the network works well for the size that it is. Exchange 2007, Sharepoint 3.0, and SQL 2005 all reside on the SBS2008 box. While configurations can be tricky, as well as updates and changes to one system affecting the others, the box is for the -most- part stable. I am hoping to separate all of the services at a future date (soon), but for now it seems to be working out.

The server hardware specs are modest. HP Proliant ML150 G5, 8Gb RAM, one RAID of two 160Gb SATA drives, mirrored. Intel Xeon E5410 @ 2.33, 2.33. 1Tb External for backup, 250Gb external for storage. HP RDX StorageWorks tape drive hosting 150Gb tapes, which is not used (Thanks, SBS).

I have now added a second server running Windows Server 2008 R2. This is actually running on a desktop box- dual core 2 Ghz with 2 Gb RAM. This is in no way a server. It houses no important information, handles no important services. I use it to host Lync Server 2010, that my company uses just for instant messenger purposes. It also handles secondary DNS, which is a light load. Lastly, it hosts one web site in IIS, which consists of 1 HTML page, 200 PDF files, and about 20 visits a year- which is why I thought it ok to turn this low end desktop into a server.

The workstations run a variety of operating systems, though all but 3 run Windows 7/Vista. I will be adding another server eventually, perhaps virtualizing and running a few platforms to separate the services, and finally be able to host Office communications Server (Update: I am now running Lync Server 2010) and Blackberry Enterprise Server. Maybe Small Business Server 7?

About Me

Hello, my name is Christopher Dill. I am the network and systems administrator for a small healthcare company consisting of roughly 50 employee’s. This blog is in no way associated with the company, nor will any references contained within this blog reflect upon the system, users, or business itself.

Phoenix University– Phoenix, AZ, Degree

A.S. in Networking/Information Technology l  GPA: 3.83/4.0

Future B.S. in Computer Science/Networking as a Systems/Network Engineer

Technology Summary

Systems: Windows 9X/NT/2000/XP/2K3, Windows 2k8/Vista/7
Databases: SQL Express 2005, SQL Standard 2008
Languages: CSS, HTML, C#, basic T-SQL
Software: MS Office 2003-7-10, Sharepoint, Visual Web Designer Express 2008-10, Exchange 2003-7, Blackberry Enterprise Server Express, MS Lync Server 2010
Accompanying Tech: Exchange 2003/2007, AD (CS/DC), DHCP, DNS, Fax, File and Print, Web Server (IIS 5, 6, 7, 7.5), WSUS, Terminal Services, RRAS, VPN, Sharepoint 3.0, Trend-Micro SMB Security Suite

IT Experience

Random Healthcare Company, Inc. – Richmond, VA

Helpdesk (2009 to Present) Handled technical troubleshooting within a medium sized business environment, including system crashes, slow-downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets. Developed both Network Documentation and Guides for users to access company resources.

Network Engineer (2009 to Present) Installed several server OS’s and important server roles such as Exchange, ADDS, ADCS, DHCP, DNS,        Fax, File, Print, Web Server (IIS), WSUS. Deployed company security policies and software using Group Policy. Maintained company servers, peripherals, computers, and electronic devices to insure performance and adherence to security policies. Developed documentation for Security Policies, Disaster Recovery, and Remote Access.

Selected Contributions:

  • Planned, created, and implemented an IT Security Policy (Policies and Procedures Manual) to comply with licensing, state, and HIPPA regulations.
  • Researched and developed a remote access policy that allows telecommuting workers access to company file while working directly with clients- increasing productivity and quality of service.
  • Handle daily technical business projects under direction of the CEO to provide the highest level of technology and service to employees and clients.
  • Create, deploy, and maintain several IIS 7 websites providing secure remote access to company resources such as Exchange and Remote Desktop.
  • Deployed Microsoft Partners Network MAPS software to enable collaboration among 40 workers.
  • Created and deployed Powerpoint training sessions in Windows Sharepoint Services 3.0.
  • Worked with ISP and web site provider to ensure redirection of email using DNS, MX, and RDNS records.
  • Installed 2 remote sites with dial-in VPN login located on separate subnets. Routed the connections to use server resources allowing printing, name resolution, and file sharing over VPN.
  • Worked directly with business owner to develop line-of-business critical database. Placed in charge of project management and timeline, hiring and collaboration, and integration with existing systems.
  • Work daily both in office and with remote users to troubleshoot connections, print, password, and file problems.
  • Corrected domain spoofing security issues through the use of tracing and monitoring tools and through Exchange Anti-Spam, IP Block and Allow, and Send Restrictions.
  • Created and implemented a BCP and DRP to ensure business continuity in the face of unforseen events.
  • Installed and configured secondary server to handle Lync Server 2010, backup DNS, and a small web site.
  • Created a small web site to host company policy and procedures in PDF format.

Upcoming Certifications

I am currently pacing the the CompTIA A+ Certification book, and expect to be taking it soon.

I am also training on the Exam 70-653: TS: Windows Small Business Server 2008, Configuring. I would like to complete this as a prerequisite to attaining a Microsoft Certified IT Professional Certification (MCITP).

A small notice:

Any information you use from my blog is at your own risk. All information on these pages is provided “as -is”, without any warranty, whether express or implied, of its accuracy, completeness, fitness for a particular purpose, title or non-infringement, and none of the third-party products or information mentioned in the work are authored, recommended, supported or guaranteed by me or my blog. Further, I shall not be liable for any damages you may sustain by using this information, whether direct, indirect, special, incidental or consequential, even if it has been advised of the possibility of such damages.