Tag Archive: console

So you log into the SBS console and there is always a red X next to your server. When you navigate to Devices>Server, and click View Computer Alerts, you are confronted with an error:

The Best Practices Analyzer has completed a scan of your system and has found errors in your system configuration. For detailed information about the scan errors, manually run the Best Practices Analyzer tool. Error Count: 1

Well, let’s do what it says. Start>All Programs>SBS Tools>SBS 2008 BPA

If you dont have the BPA, you can download it here.

Click Go To Welcome Screen, then Select Options For a New Scan. Enter a label if you wish, I generally do not. Click Start Scan.

Wait 2-5 (mine takes 4:23) minutes, until it says complete, then hit view results. There is one critical issue. Mine happens to be

BPA Results

BPA Results

Yours might be different, but whatever the issue is, you should resolve it. My issue is that a DNS A resource points to two ip addresses: my server IP of and my RRAS IP of I wont be solving this at this time as it is not causing issues, but I will show you how to stop the daily alert from the BPA.

When you install the BPA, it sets a scheduled task to run nightly. This is cool, but I don’t need it running nightly- I run it once a week, or after major changes to Windows- why does it need to run daily. Go to Control Panel>Administrative Tools>Task Scheduler.

Click Task Scheduler Library- you should see a few scheduled tasks, one of them being SBS 2008 BPA. Right click the task, and click Delete and confirm.

Keep in mind that “Hide this alert from all results” from inside of the BPA will not stop the computer alert from displaying in the SBS Console.

UPDATE: One more thing you will need to do. Go to the SBS console, and click the Network tab. then click View Notification Settings on the right menu. The click Event Log Errors on the left manu. At the bottom, uncheck the BPA alert notification.

Notification Settings

Notification Settings

So I come into work, and load up the console only to see yellow and red warnings. Crap. Well, time to start fixing things.

SBS Console Screenshot

SBS Console

First thing I notice, is that one of my backups failed. this is troublesome, as my past problem with backups and VSS were quite an issue. So I go to the Backups tab, and click backup history. I then see the error “A Volume Shadow Copy Service operation failed. Unknown error (0x800423f3)”. This happened at 7AM, but not at 8PM- this leads me to believe the VSS service was busy so it could not backup my server. On to the event log.
I open the event log, and the first 1,000 entries are Outlook connecting and disconnecting. Ill investigate that later- now I will turn off outlook and scroll down to 7 AM. There it is, 3 events. Event ID’s 7001, 12298 and 12310. Before I investigate this, I want to make sure no other tasks are scheduled to run at 7AM. I go to Task Scheduler, and go through each task- theres nothing running at 7AM. I did however find two tasks named FSSScanXXX. That rung a bell as Forefront Security, which is uninstalled- deleted those tasks.
VSS Event ID 33
I plugged the three events into Google, and found this page. That post mentioned Hotfixes, but I don’t think I am ready for that yet. I did install Exchange 2007 SP2 recently, maybe that is the issue. Ill keep looking.
I stmble upon this post at TechArena, which rang a bell. I just installed Exchange 2007 Rollup 4- though at the failure time it was not installed. Well see how it reacts after the update.
The manually run Backup ran fine, no Eventlog errors or failures. Ill comment more on this once the scheduled task runs at 7 AM.
Update: The backup completed successfully overnight. It seems this error was in fact caused by a transient error and was corrected by applying Microsoft Exchange SP2 Update Rollup 4.
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